Drivers across western Maine have leaned on our Ford dealership in South Paris for generations, and that loyalty is no accident. As New England's oldest Ford dealership, we have served the same community since 1909, building a reputation for honest sales and dependable service. Our Grade A transparency score of 100/100 from CarEdge reflects a promise our neighbors have counted on for over 115 years: no hidden add-ons and pricing you can trust.
The voices below tell the story better than we can. Read on to see what South Paris drivers are saying about Ripley & Fletcher Ford, then come experience it for yourself.
What South Paris Drivers Are Saying About Ripley & Fletcher Ford
"Fantastic Service Department. The service director has a real focus on customer support. Had an issue with washer fluid on the F-150 before going on the road during a snowstorm. He was able to get me in that day. Two other dealerships that week stated that they could not even look at it for 2 weeks! You don't see customer support like this often."
- Tim M. (Google Review)
"We've purchased new vehicles from Genesis, Audi and now Ford and this was the best and most straightforward sales experience we've had. Starting with a custom factory order for a Maverick Lariat Hybrid all the way through delivery, sale and pickup. The process was easy and very low pressure. Our truck had one small dent that occurred during delivery and they were very proactive about getting it taken care of."
- Chris D. (Google Review)
"Went above and beyond convincing the extended warranty company to cover the entire cost of my repairs. I was more than pleasantly surprised when my bill was ZERO."
- Frank B. (Google Review)
"Great service. They found the truck I wanted in Vermont and bought it from a dealer there without asking me for a penny. I love the truck! ... After a bear attacked my truck, I decided to use the dealer's body shop to fix the truck because they call in a specialist once a week who does paint-free dent removal. The service manager scheduled this service, and Ripley and Fletcher Ford provided me with a free loaner truck while they fixed it. ... I have purchased a lot of new vehicles in my lifetime, but Ripley and Fletcher Ford has my business from this point on."
- John N. (Google Review)
"This dealer goes above and beyond to provide excellent customer service. I have used a closer Ford dealer in the past, but it is well worth driving an hour to Ripley and Fletcher. We have bought both a used and a new vehicle from them and also used the service department and I have been very satisfied each time."
- Susan S. (Google Review)
"Great, professional, and friendly service. I appreciated the daily phone calls updating the progress of repairs. I expected three days of service. Ripley had it completed in two. They delivered what they promised. It's the service after the sale that counts. Will purchase my next vehicle from Ripley because of the great service."
- James R. (Google Review)
"I recently bought a used Bronco Outer Banks from this wonderful dealership. I drove over two hours for my test -drive. ... Our salesperson was great with the test drive, answered questions that I had, showed me some beautiful views in Paris, ME. ... I never felt pressured. Honest people work here!"
- Judi B. (Google Review)
"This was my second time buying from our salesperson. He made the experience pleasant and seamless! I was in a tough spot and needed something to drive. He literally turned it around in less than 48 hours! Talk about excellent customer service, and I love the car he found for me. I highly recommend him to anyone who is in the market for a vehicle!"
- Cindy H. (Google Review)
Why Buy a Ford from Ripley & Fletcher Ford?
Selection matters when you are choosing your next vehicle, and our lot delivers on that front. Browse our new Ford inventory for sought-after models like the F-150 or explore our curated used Ford cars hand-picked for drivers near Norway and Oxford. Rooted in the community since 1909, we approach every sale with the same low-pressure honesty that has kept families coming back for generations.
Transparency is where we stand apart. Our $489 documentation fee sits well below the Maine average of $572, and our Grade A transparency score from CarEdge means no surprise add-ons at the table. After the sale, you are welcome to schedule service at our factory-trained Ford service center and full-service Collision Center keep your vehicle running long after you drive off the lot. Henry Ford himself once visited our showroom, and that legacy of doing right by people still guides us today.
Share Your Ripley & Fletcher Ford Experience!
Feedback from real customers helps other western Maine drivers make confident, informed decisions about where to buy and service their vehicles. If our team made your experience a good one, we would be grateful to leave a review. Your honest words carry weight with your neighbors and help us keep raising the bar.
Questions about inventory, financing or an upcoming service appointment are always welcome, so feel free to contact us anytime. Our South Paris team is ready to help you find the right Ford and stand behind it for the long haul.
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